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A configuration management database (CMDB) is a centralized database that stores information about an organization's IT infrastructure. It's used to manage and track IT services, including hardware, software, systems, and facilities. 
Purpose

• Improve compliance: CMDBs can help organizations meet regulatory compliance standards. 

• Improve IT service management: CMDBs help IT teams build more efficient processes for change management, incident management, and problem management. 
• Improve business decisions: CMDBs help leaders understand critical CIs and their relationships, which can lead to better business decisions. 

What's in a CMDB? 

• Information about the configuration of hardware, software, systems, facilities, and personnel

• Interdependencies between items

• History of changes to each item

• Class and attributes for each item

Benefits of a CMDB 

• Reduced downtime of infrastructure

• Reduced costs of operations and equipment repair

• Improved ability to perform root cause analysis

• Improved ability to assess how changes impact IT services